Office hours at work are Monday to Friday, 8 am to 6pm. During these hours, Robert or Mekesa is on hand to receive you and your guests, and to answer any questions.
I'm a property owner interested in listing my rental. How do I get started?
If you're interested in listing your property on our website, please scroll down to the bottom on our FAQ page and follow the instructions to create a listing. Our team will review your submission and reach out to you with further details.
How do I contact the host or property owner with questions or special requests?
You can contact the host or property owner directly through our messaging system. Simply click on the "Contact Host" button on the property listing page to send a message. Hosts typically respond within 24 hours.
Do you have appropriate insurance coverage to protect against property damage, liability claims, and other risks? Our company maintains insurance coverage to safeguard against potential damage to our property and to mitigate liability risks. This coverage provides financial protection and ensures continuity of operations in the event of unforeseen circumstances..
How will you handle liability for incidents involving guests or third parties?
We will handle small fixes that guests or third parties perform on the property, such as fixing a door, repainting a wall, and addressing minor maintenance issues, ensuring a comfortable and well-maintained environment for all.